Shipping policy

Last Updated: October 28, 2026

At Amzonly, we aim to make your shopping experience straightforward and convenient. We offer free standard shipping on all eligible orders within the United States, with no minimum purchase requirement.

This policy explains our shipping coverage, order processing times, estimated delivery times, and how we handle shipping-related questions.

1. Shipping Locations

We currently ship to addresses within the 48 contiguous United States.

At this time, we do not offer shipping to:

Alaska or Hawaii
Puerto Rico or other U.S. territories
APO/FPO/DPO military addresses
International destinations

2. Free Shipping on All Orders

We offer free standard shipping on every order, regardless of the order value or number of items purchased.

Standard shipping fee: $0.00
Minimum order requirement: None
Additional handling fees: None

There are no shipping fees added at checkout for eligible orders.

3. Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Processing includes order verification, preparation, packaging, and handing the package over to the shipping carrier.

Business days are Monday through Friday, excluding U.S. public holidays.

Orders placed on weekends or public holidays begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

4. Shipping and Delivery Time

After an order has been processed and shipped, standard delivery generally takes 3–7 business days.

Our estimated shipping timeline is:

Shipping Stage	Estimated Time
Order Processing	1–2 business days
Shipping Transit	3–7 business days
Total Estimated Delivery	4–9 business days

All estimates are based on business days and exclude weekends and U.S. public holidays.

Delivery times may vary due to the destination, carrier operations, severe weather, or other circumstances outside our reasonable control.

We work to meet the estimated delivery timeframe and will assist customers when shipping issues arise.

5. Order Tracking

When your order ships, we will send a confirmation email containing tracking information, if available.

You can use the tracking details to check your shipment's progress through the carrier's tracking service.

Tracking information may take some time to update after the package has been handed over to the carrier.

If you have questions about your shipment, please contact us at service@amzonly.shop.

6. Incorrect Shipping Information

Please review your shipping address carefully before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible at service@amzonly.shop.

We will make reasonable efforts to update your address before the order ships. However, address changes cannot be guaranteed once the package has been dispatched.

If a package cannot be delivered because of an incomplete or incorrect address, please contact us so we can help determine the available delivery options.

7. Delayed, Lost, or Damaged Shipments

We understand how important timely and reliable delivery is.

If your order arrives damaged, is marked as delivered but cannot be located, or has not arrived within the expected delivery timeframe, please contact us at service@amzonly.shop.

Include your order number and a brief description of the issue. For damaged items, photographs of the product and packaging may help us resolve your request more quickly.

We will review the situation, coordinate with the shipping carrier when necessary, and work with you toward an appropriate resolution.

For verified shipping-related problems, we will arrange a replacement or refund as appropriate, without charging you additional shipping fees.

8. Return and Exchange Shipping

We accept eligible returns and exchanges in accordance with our Return and Refund Policy.

Amzonly covers the shipping costs for both eligible returns and exchanges, including returns of defective and non-defective products.

Customers are not required to pay return shipping or exchange shipping fees.

For approved returns, we will provide a prepaid return shipping label or other prepaid return instructions.

If you would like to exchange an item, please contact us at service@amzonly.shop.

We support direct exchanges when the requested replacement is available. You do not need to place a separate new order to request an exchange.

Our customer service team will guide you through the exchange process and arrange shipment of the replacement item at no additional shipping cost.

9. Shipping and Return Addresses

Amzonly is operated by:

Shenzhen Refresh Technology Co., Ltd

Registered Business Address:

2215 Shangyou Bld., Shangyousong Longhua Industrial Rd.

Shenzhen, Guangdong 518129

China

Please note: The address above is our registered business address. It is not our shipping fulfillment address or an authorized return location.

Orders are dispatched through our fulfillment arrangements, and return destinations may differ from our registered business address.

If you need to return or exchange an item, please contact service@amzonly.shop before sending your package. Our team will provide the appropriate return instructions and designated return address.

Please do not send returns directly to our registered business address.

10. Contact Us

If you have any questions about shipping, delivery, tracking, or exchange arrangements, please contact us.

Amzonly

Website: https://amzonly.shop

Email: service@amzonly.shop

Company: Shenzhen Refresh Technology Co., Ltd