Contact information
Thank you for visiting Amzonly!
We're here to help with questions about our products, orders, shipping, returns, exchanges, and refunds.
Whether you need assistance before making a purchase or have a question about an existing order, please feel free to reach out. We'll be happy to assist you.
Customer Support
Email: service@amzonly.shop
Website: https://amzonly.shop
For order-related inquiries, please include your order number and a brief description of your question so we can assist you more efficiently.
You can contact us regarding:
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Product information and availability
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Order status and tracking
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Shipping and delivery questions
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Returns and refunds
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Product exchanges
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Damaged, defective, or incorrect items
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General customer service inquiries
Shipping, Returns & Exchanges
We offer free standard shipping on all eligible orders within the 48 contiguous United States.
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Order Processing: 1–2 business days
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Shipping Transit: 3–7 business days
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Returns & Exchanges: Accepted within 30 days of delivery
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Return Shipping: Free for eligible returns
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Exchange Shipping: Free for eligible exchanges
We support direct exchanges without requiring customers to place a separate new order.
For return or exchange assistance, please email service@amzonly.shop to receive the appropriate instructions.
Business Information
Store Name: Amzonly
Legal Business Name: Shenzhen Refresh Technology Co., Ltd
Registered Business Address:
2215 Shangyou Bld., Shangyousong Longhua Industrial Rd.
Shenzhen, Guangdong 518129
China
Important: This is our registered business address, not our shipping fulfillment center or merchandise return address.
Please do not send returns to this address. Contact our customer support team first to obtain the correct return instructions and designated return address.
Get in Touch
If you have any questions or need assistance, please email us at:
We appreciate your interest in Amzonly and look forward to helping you.